Help Support

Support

Get help with installs, licenses, billing, plugins, mobile testing, and account questions.

Send a support request directly to the Crusader team. Attach screenshots, short recordings, redacted logs, crash files, HAR files, or plugin files; we do not store uploads on this website after the message is sent.

Seeing crusader-worker/1.0 in your server logs? That user-agent is not associated with Crusader Proxy or Crusader Security, LLC. We do not operate it. Read the official clarification before submitting a report about this worker.

Request type

Priority

Name

Company

License / plan

Operating system

Crusader version

Subject

What happened?

Attachments

Up to 4 files, 8 MB total. Do not upload secrets, session cookies, access tokens, client data, or private bounty details.

I have redacted secrets, customer data, private bounty details, session cookies, and access tokens from this message and any attachments.

Faster replies

What to include

Include your OS, Crusader version, license tier, exact screen or command, expected behavior, actual behavior, and a short reproduction path.

Routing

Where it goes

Billing and license requests route to billing. Security reports are marked separately. Product, plugin, mobile, and MCP issues route to support.

Start here

Common docs

Other requests

Privacy, legal, affiliates

Privacy or data requests: [email protected]
Legal notices: [email protected]
Affiliate program: affiliate page
Terms and policies: Terms and Privacy